Work
Three ways in. One standard.
Every engagement starts on site. We learn the live process before anything gets connected.
01
Fractional COO
Your operating partner. Not your next consultant.
Own the operating cadence, the margin line, dispatch and utilization, and the team structure. Identify what’s broken, build what’s missing, hold the room to it. Not a strategy deck. The operating machine, built and running.
Where it lands
- Weekly operating cadence installed and running
- KPI framework — labor, utilization, schedule completion, rework
- Dispatch and scheduling discipline built from the floor
- Subcontractor and vendor accountability structure
- Team structure defined, roles written, gaps filled
- Board-level reporting that shows up in the numbers
- Margin that holds through growth
- Post-acquisition integration and stabilization
02
AI & automation
Skills. Connectors. A named person on every write.
Skills against the systems you already run. Drafts land in the channel the team already opens. Nothing posts, pays, or invoices until a named person approves it. The gate does not come off.
Where it lands
- Accounts payable — invoice read, PO match, routed for approval
- Billing packets — job cost assembled, exceptions flagged
- Timesheet exceptions — gaps and meal breaks surfaced
- Work order operations — status, notes, and follow-up drafted
- Field reference — company SOP sourced, not guessed
- Labor exceptions — overtime and coverage gaps before they post
- Card receipts and materials — matched to job, routed for review
- Inventory and materials — truck stock and job cost that match
- Assets and equipment — units in the field; records and due dates
- Crew and site onboarding — certs and site packet; not an HRIS
- Project and job management — what the PM is hunting in email
03
Assessment & turnaround
Know what is leaking. Then decide.
Know what is leaking. Then decide. We walk the floor and the books, write down where they disagree, and hand you the order to work. Implement with us or keep the map.
Where it lands
- Operational audit across field, dispatch, billing, and AP
- Margin compression traced to source
- Systems and process gaps mapped
- Team structure and accountability reviewed
- AI and automation opportunities identified
- A written order of work — what moves first and why
The standard across all three.
— We learn the live process on site before anything gets connected.
— One workflow signed off before the next one starts.
— Nothing ripped out on day one.